Contact Us
We're here to help with your personal finance questions and provide information about our services. Whether you need advice about payday loans, breakdown cover, or want to learn more about the Safe Trader scheme in your area, we'd love to hear from you.
Get in Touch
Please use the contact form below to send us a message. We aim to respond to all enquiries within 2 business days.
What We Can Help With
Personal Finance Advice
We provide information and guidance on various personal finance topics including:
- Payday loans and short-term borrowing
- Managing debt and avoiding debt traps
- Breakdown cover policies and options
- General financial planning tips
Safe Trader Information
We can provide information about Safe Trader schemes across Lancashire, including:
- How the Safe Trader scheme works
- Finding approved traders in your area
- What to expect from Safe Trader businesses
- Consumer rights and protection
General Enquiries
For any other questions about our website, services, or content, please don't hesitate to reach out. We're always happy to help.
Important Information
Please note: Help Direct is an information website providing guidance on personal finance topics. We are not financial advisors and do not provide regulated financial advice. For specific financial advice tailored to your personal circumstances, you should consult with a qualified, FCA-regulated financial advisor.
Useful Resources
While waiting for our response, you may find these resources helpful:
Debt Advice Charities (Free)
- Citizens Advice: 0800 144 8848 - citizensadvice.org.uk
- StepChange Debt Charity: 0800 138 1111 - stepchange.org
- National Debtline: 0808 808 4000 - nationaldebtline.org
Financial Guidance
- Money Helper: 0800 138 7777 - moneyhelper.org.uk
- Financial Conduct Authority: fca.org.uk
Trading Standards
- Lancashire Trading Standards: 0303 333 1111
- Citizens Advice Consumer Service: 0808 223 1133
Privacy
We take your privacy seriously. Any information you provide through our contact form will be used solely for the purpose of responding to your enquiry. We will never share your personal information with third parties without your explicit consent.
Response Times
We aim to respond to all enquiries within 2 business days (Monday to Friday, excluding bank holidays). If your enquiry is urgent and relates to debt problems, we strongly recommend contacting one of the free debt advice charities listed above, as they can provide immediate support.